Post by account_disabled on Feb 19, 2024 1:21:47 GMT -6
increase customer satisfaction and improve customer loyalty . and in the case of BtoB, it is effective to introduce more advanced functions . Cross-sell, upsell, and prevent cancellation at the right time In order to improve LTV , it is necessary to understand hidden needs from customers' online behavior and propose cross-sells and upsells . In addition, it detects signs that may lead to service withdrawal or cancellation based on behavioral patterns , and implements the following measures .
chapter < Examples of cancellation prevention measures that can be implemented with MA> Campaigns such as coupons and gifts Outbound call to prevent cancellation Providing information valuable to customers Providing cancellation latestdatabase.com prevention content chapter By using MA , it is possible to implement these measures at the appropriate time without omission . chapter Maximize LTV by introducing MA LTV is a metric that has become increasingly important due to changes in the business environment and customer behavior , as well as accompanying changes in marketing .
Maximize LTV by leveraging MA to manage your customer data . Adobe's MA product `` Adobe Marketo Engage '' is widely adopted by companies of all sizes and industries , whether B2B or B2C . It is equipped with many functions to efficiently carry out measures tailored to customer needs , and can contribute to maximizing LTV . How to make the most of your MA switch : Steps to make a smooth transition to Adobe Marketo Enage Learn how to successfully transition from outdated